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About Us

Wero is an established IT Solutions Company that focuses on Service Automation and Application Management exclusively within the insurance industry. We are a group of Professionals with vast experience and credentials. We have successfully completed numerous projects of various scales both locally and abroad.

At Wero, we strongly believe that a successful IT project is not solely attributed by the technology factor. Equal emphasis is placed on our client’s opinions (value) to ensure a successful delivery of the end product and services to the satisfaction of our clients.

It is our Corporate Vision and Mission to promote and integrate the best of people and technology together resulting in every person becoming a Champion in this journey. We always work closely with all our valuable clients ensuring delivery of quality projects within mutually agreed timeframe and budget.

Our Vision

We will be the choice of solution provider. We will attract the best employees, develop and deploy the best technology, and deliver the best products and services in ICT industry.

Our Mission

We will help our clients in automating their business processes through delivery of innovative solutions and cost effective approach. We work toward win-win formula of using technology to improve business efficiency and lifestyles.

Our Branding Values

We emphasize on Quality, Professionalism, and Simplicity.

Why Choose Us

Proven & unique solutions
We are focused & specialized
Insurance and Financial Services experience
Successful implementations track records
Industry best practices
We stressed for quality
We build and encourage strong relationship

Service Automation Solution

Service Automation Solution

Achieve Seamless Insurance Services Automation

Eliminate manual and isolated tasks by adopting a comprehensive approach for automating key business functions with the primary objective of achieving increase in new business underwritten, enhancing the policy persistency rate and providing fast reaction to queries from distribution channels and customers while reducing overall operating cost.

Automate the processes most relevant to your business by focusing on the following five areas:

  • New Business Automation — Triple productivity, reduce costs, and rapidly respond to business needs by automating the configuration of front-end application components with back-end systems integration, reduce data-entry duplications as well as common platform for information distribution to all operational areas.
  • Client Service Automation — Increase customer service levels while managing cost by giving users including distribution channels more control over service requests with self-service options and automated request fulfilment.
  • Underwriting Automation — Reduce operation headcount growth by 90% and increase business growth by consolidating and automating underwriting process for proposals submitted by various distribution channels. In addition, an ingenious workbench facility enables immediate follow-up action required on non-standard proposals submitted.
  • Claims Processing Automation — Gain control and seamlessly connect all personnel involved in claims processing by automating claim services from submission of claims to queries on claim status.
  • Multi-Distribution Channel Management — Gain visibility into distribution channel across the enterprise through comprehensive administrations and compensation facility that manages distribution channels with multi-tied commission and incentive schemes, as well as hierarchy structure to effectively manage promotions and demotions.

With WERO Solutions, you gain business expansion at minimal cost by reducing dependence on physical branch networks into alternative distribution channels (such as bank partners, merchant partners, direct marketing, etc.) that can be established quickly and cost-effectively.

Core Functionalities

Prospect Management
Financial Need Analysis
Quote/Sales Illustration

Auto Underwriting
Live Underwriting

Product Designer
Policy Renewal
Customer Relations
Policy Servicing

Claims Servicing
Partner Self Service

Our Services

Apart from focused solutions, we also offer a range of services tailored to individual clients needs across a broad range of industries. Our services aimed to assist our clients in achieving business objective in reduce operating cost, better align IT investiment and improve client response to marketplace dynamic.

Below is a list of services we provide:

  • Web Application Development
    Web based application system development (Requirements study, design, system coding, testing, UAT, cut-over and post live support).
  • Online Portal and Community
    Development of .NET and Open Source based portal & community related services.
  • Application Outsourcing
    Business process outsourcing on sales automation, procurement, application deployment & support and etc.
  • Application Management
    Application hosting (shared or dedicated) of business applications and managed support services of IT infrastructure services.
  • Project Strategist & Management
    Web based application system development (Requirements study, design, system coding, testing, UAT, cut-over and post live support).
  • Technology Adoption
    Evaluation of new technology and incorporation of new invention into current computing platform.
  • Consultancy & Training
    Business process re-engineering and user training

Let's Get In Touch!

Please feel free to contact us any time.
If you have a specific inquiry or any constructive feedback concerning our products, we would love to hear from you.

Wero Solutions Sdn Bhd [497102-H]
B-9-01, Prima Avenue,
Jalan PJU 1/39,
Petaling Jaya 47301 Selangor,